Terms of Service

1. Introduction

Welcome to Stagione Digital (“Stagione Digital,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your access to and use of our website, communications, and services. By accessing our website, submitting an enquiry, or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website or our services.

2. About Stagione Digital

Stagione Digital is a music-focused digital marketing and creative services company that works with artists, record labels, managers, creators, and entertainment businesses.

Our mission is to help our clients build sustainable growth through thoughtful strategy, creative execution, and professional service.

3. Scope of Services

Stagione Digital provides professional services which may include, but are not limited to:

• Digital music marketing
• Playlist promotion
• Artist branding
• Release campaign planning
• Social media marketing
• Digital strategy
• Audience growth consulting
• Label support services
• Marketing consulting
• Creative campaign development
• Other related marketing, promotional, consulting, and artist support services
• Music distribution and related distribution services, where available

The availability, scope, pricing, eligibility, and timelines of any service may vary and will be communicated prior to the commencement of an engagement.

4. Eligibility

By using our website or engaging our services, you represent and warrant that:

• you have the legal authority to enter into this agreement;
• all information you provide is accurate and complete;
• you are authorized to provide any materials submitted to us; and
• your use of our services complies with applicable laws.

5. Project Acceptance

Submitting an enquiry or requesting a quotation does not automatically establish a client relationship.

Every project is reviewed individually.

Stagione Digital reserves the right to accept, decline, postpone, suspend, or discontinue any engagement where reasonably necessary for operational, commercial, legal, or quality-related reasons.

6. Commitment to Quality

Quality is one of the core principles of Stagione Digital.

Rather than managing an unlimited number of engagements simultaneously, we intentionally limit the number of active projects we undertake at any given time.

This allows us to provide dedicated attention, strategic thinking, responsive communication, and a consistently high standard of service to every client.

Where necessary, projects may be scheduled according to availability.

7. Client Responsibilities

To help us deliver our services effectively, clients agree to:

• provide accurate and complete information;
• provide requested materials within reasonable timelines;
• ensure they possess the necessary rights and permissions for all materials supplied to us;
• review and respond to requests for approvals promptly;
• communicate professionally and honestly throughout the engagement; and
• cooperate in good faith to facilitate the successful delivery of services.

Project timelines may be adjusted where delays arise from missing information, approvals, or client-supplied materials.

8. No Guarantee of Results

Marketing performance depends upon numerous factors outside our reasonable control, including audience behaviour, platform policies, market conditions, competition, timing, advertising performance, and third-party algorithms.

Unless expressly agreed in writing, Stagione Digital does not guarantee:

• specific streaming numbers;
• playlist placements;
• audience growth;
• engagement metrics;
• revenue;
• chart performance;
• editorial support;
• media coverage; or
• viral success.

Our commitment is to provide our services professionally, diligently, and in accordance with the agreed scope of work.

9. Intellectual Property

Clients retain ownership of the music, artwork, trademarks, logos, branding, and other intellectual property they provide to us.

Unless otherwise agreed in writing, Stagione Digital retains all rights, title, and interest in its own intellectual property, including its branding, website content, strategies, campaign methodologies, templates, reports, documentation, workflows, software, creative concepts, and other proprietary materials.

Nothing in these Terms transfers ownership of either party’s intellectual property except where expressly agreed in writing.

10. Professional Standards, Confidentiality & Proprietary Information

At Stagione Digital, we believe exceptional results are built upon professionalism, accountability, transparency, and mutual trust.

We are committed to providing our services with integrity, professionalism, and appropriate care. In return, we ask every client to communicate honestly, provide accurate information, and work collaboratively throughout the engagement.

During the course of providing our services, we may share certain non-public information including campaign strategies, planning documents, reports, dashboards, workflows, pricing information, methodologies, promotional resources, creative concepts, templates, operational processes, recommendations, and other proprietary materials (“Confidential Information”).

Such Confidential Information is provided solely for the purpose of the relevant engagement.

Clients agree not to disclose, reproduce, distribute, publish, copy, transmit, sell, sublicense, or otherwise make available any Confidential Information to any third party without our prior written consent. Clients further agree not to use such Confidential Information for any purpose unrelated to the agreed services or in any manner that reproduces, commercially exploits, or misrepresents Stagione Digital’s proprietary methods, resources, or business operations.

These obligations do not apply where the information becomes publicly available through no breach of these Terms, is lawfully obtained from an independent source without confidentiality obligations, or disclosure is required by applicable law.

Likewise, Stagione Digital will handle non-public information shared by clients with appropriate professional care and will use such information only as reasonably necessary to provide the requested services, comply with applicable law, or where authorized by the client.

11. Communication

Stagione Digital values clear, timely, and professional communication throughout every engagement.

Official project communications may take place through email, our website, approved messaging platforms, scheduled meetings, or other mutually agreed communication channels.

To avoid misunderstandings, significant project decisions, approvals, revisions, or scope changes may be confirmed in writing.

12. Fees and Payments

Fees, payment schedules, deliverables, and project timelines will be communicated and agreed upon before work commences.

Unless otherwise agreed in writing:

• invoices are payable in accordance with the agreed payment terms;
• work may commence only after receipt of any required advance payment; and
• any additional services requested outside the original scope may be subject to separate fees.

Failure to make payments in accordance with agreed terms may result in suspension or termination of services.

13. Cancellations and Refunds

Due to the nature of digital marketing, consulting, and creative services, substantial work often begins shortly after a project is confirmed.

Unless otherwise agreed in writing or required by applicable law:

• payments made for completed work are non-refundable;
• cancellation requests will be considered on a case-by-case basis;
• if work has already commenced, refunds may be reduced to reflect work completed, resources allocated, and costs incurred.

Nothing in this section limits any rights that cannot legally be excluded under applicable law.

14. Third-Party Platforms

Our services may involve or interact with third-party platforms, websites, advertising services, social media platforms, streaming platforms, analytics providers, or other external services.

Stagione Digital is not responsible for interruptions, outages, policy changes, algorithm changes, account restrictions, technical failures, or other actions taken by third-party platforms that are outside our reasonable control.

15. Acceptable Website Use

When using our website, you agree not to:

• violate any applicable law or regulation;
• attempt unauthorized access to our systems or data;
• interfere with the operation or security of the website;
• upload malicious software or harmful code;
• scrape, copy, or reproduce website content for unauthorized commercial purposes; or
• engage in any activity that may adversely affect the website or other users.

We reserve the right to restrict or terminate access where misuse is reasonably suspected.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Stagione Digital shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of our website or services.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

17. Indemnification

You agree to indemnify and hold harmless Stagione Digital, its owners, directors, employees, contractors, affiliates, and representatives from claims, losses, damages, liabilities, costs, and reasonable legal expenses arising from:

• your breach of these Terms;
• information or materials supplied by you;
• infringement of third-party rights arising from materials you provide;
• your unlawful conduct; or
• misuse of our services or website.

18. Changes to These Terms

We may update or revise these Terms from time to time to reflect changes in our services, business operations, legal requirements, or industry practices.

Updated versions become effective when published on our website unless otherwise stated.

Your continued use of our website or services following publication of revised Terms constitutes acceptance of those revised Terms.

19. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, our website, or our services shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over our principal place of business, unless applicable law requires otherwise.

20. Contact Information

If you have any questions regarding these Terms of Service or our services, please contact us using the contact information published on our website.

We will make reasonable efforts to respond to genuine enquiries as promptly as practicable.